FAQ

For Bulk Order

1.Do you provide sample? Free or charge?

We can provide sample regarding your request. It need to be charge.


2.If OEM is acceptable?

We support OEM and ODM.


3.How far is your factory from the airport?

About 23km.


4.Can you can design the equipment according to our size?

Sure. We support customization.


5.When will you leave your factory and to have your spring festival holidays?

Generally speaking, about a week.


6.Can I only buy some spare parts from you?

Of course. We are a manufacture for vape pod and pod system.


For Atomizer & Pod & Coil

1.Clean the Pod and Mod connection part regularly. Please take out the Pod, and shake the Mod downwards which may reduce the condensation of fluid leaking into the Mod.


2.What are the right steps to use pod ?

When a new coil is installed, fill e-liquid(suggest 70% full) to completely soak the coil and let it sit for 5 minutes before vaping.

Make sure to use the coil within wattage range, so please kindly adjust your device to lower wattage before vaping in case of burning the coil.

Change a new coil if it has been used for a long time since you had better change a coil after 5-6 times refilling, which will reduce the leakage and give you a better vaping experience.


3.How to use the rubber plug?

Please open the rubber plug gently first. After filling pod with e-liquid, make sure the rubber plug is installed correctly. If not, it will lead to e-liquid leakage.


4.What is the best way to store Pod when not using it ? 

It is best to fully charge the mod and take out the pod and put it upside down to avoid e-liquid leakage and keep children out of reach.


5.Pod and Coil compatibility

Please kindly notice that PnP pod can only use PnP coil and TPP pod can only use TPP coil.


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